Axis Bank has introduced an AI-driven Digital Business Profile Update Service for Current Account customers, enabling businesses to update profile details through a fully digital and paperless process.
The service leverages Generative AI and real-time GST filing data to automatically predict and assign the most suitable occupation code from over 3,000 available options. Axis Bank said the move eliminates manual data entry, paperwork and branch visits while significantly improving accuracy.
The bank stated that processes which previously required extensive manual effort can now be completed instantly through GST-verified intelligence. The service is expected to reduce manual workload and operational errors while improving customer experience.
Commenting on the launch, Sameer Shetty said, “At Axis Bank, our focus has been on reimagining high impact regulatory journeys through intelligent automation. With the introduction of AI powered compliance solutions, critical manual and error-prone processes are being replaced with seamless, insight-driven operations. The combination of Generative AI, document intelligence, and real time GST data allows us to simplify complex workflows at scale—benefiting customers with faster, paperless experiences while strengthening compliance and operational resilience. These launches represent an important step in our broader ambition to build future ready, AI led systems that enhance trust, transparency, and convenience across every business banking touchpoint.”
